Same day appointment cancellations, no-shows or reschedules will result in a $10 charge. All products, services and gift cards are final sale, prepaid packages never expire, lost or stolen gift cards will not be replaced. All prices exclude insurance, personal injury and worker's comp claims. Individuals must be in good general health with no recent injury, illness or surgeries. Additionally, Student massage is not available to anyone under 18 years old or are pregnant. A parent or guardian must be present during treatments for individuals under 18 years of age. Sexual behavior, commentary, remarks or innuendos are not tolerated and any individuals who engage in this will be denied services at our discretion.